We are seeking an experienced and results-driven Outbound Telesales Agent to join our team. The successful candidate will be responsible for making outbound calls to existing and/or potential customers to promote our products and services, build relationships, and drive sales growth. The ideal candidate will have excellent communication and sales skills, a strong work ethic, and a passion for delivering exceptional customer experiences.

Key Responsibilities:

• Research and Preparation: Research customers to understand their needs and pain points, and prepare for calls by reviewing customer data, product information, and sales scripts.
• Outbound Calling: Make outbound calls to existing and potential customers to introduce our products and services, build relationships, and drive sales growth.
• Communication and Sales: Utilize excellent communication and sales skills to engage with customers, understand their needs, and promote our products and services.
• Handling Objections: Handle objections and concerns from customers in a professional and courteous manner, and provide solutions and alternatives to meet their needs.
• Closing Sales: Close sales and finalize agreements with customers, ensuring that all necessary paperwork and documentation is completed accurately and efficiently.
• Follow-up and Follow-through: Follow up with customers after calls to ensure that they are satisfied with our products and services, and to identify potential opportunities for further sales.
• Data Entry and Administration: Accurately and efficiently enter customer data and sales information into our CRM system, and perform other administrative tasks as required.
• Customer Experience: Deliver exceptional customer experiences through proactive and responsive communication, ensuring that customer needs are met and exceeded.

Requirements:

• Experience: Minimum 1-2 years of experience in telesales or a related field.

• Skills:

  • Excellent communication and sales skills.

  • Strong work ethic and ability to work in a fast-paced environment.

  • Ability to handle objections and concerns from customers.

  • Strong organizational and time management skills.

  • Proficiency in CRM software and Microsoft Office.

• Education: High school diploma or equivalent required; degree in sales, marketing, or a related field preferred.

• Certifications: None required, but certifications in sales or telemarketing may be an asset.

Job and Company Highlights

• Competitive salary + bonuses + unlimited commission

• Generous paid time off

• Healthcare and Life Insurance coverage on day 1

• Above industry standard company and statutory benefits

• Monthly and Quarterly Engagement Activities

• Work-Life Balance

• Training and Development

If you are a motivated and results-driven sales professional with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity!

Job info

Location: Cebu
Type: Full-time
Category: Customer Service / Customer Management
Work experience: Graduates
Reference ID: 914