IONOS, the leading European provider of cloud infrastructure, cloud services, and hosting services, stands for open structures, a vibrant work culture, and flat hierarchies with a dynamic team spirit. We firmly believe that work can also be fun and offer the right environment for it.

As part of our continuous growth, we are looking for reinforcement. Become part of our dedicated team and contribute to our continued success.

Tasks

• Strategic and operational planning and implementation of international omnichannel, cross-selling, and upselling campaigns for our existing customer base.
• Effective customer engagement across all our communication channels (online, email, telesales, and mobile app).
• Collaboration with product management, marketing, and customer intelligence for targeted customer engagement.
• Creation of personalized customer communication and control of its delivery across various channels.
• Continuous analysis and optimization of campaign results to increase customer satisfaction and loyalty.
• Presentation of campaign concepts and results to stakeholders and decision-makers.

Qualifications

• Several years of professional experience in sales or marketing – ideally in the IT industry.
• Experience with data-driven campaigns, ideally with CMS and email marketing tools.
• Interest in cloud and AI technologies and good technical understanding.
• Strong numerical comprehension and analytical thinking.
• Creativity and enthusiasm for innovative ideas.
• Excellent communication skills in German and English.
• Independent, team-oriented, and goal-oriented way of working.
• Resilience and solution-orientation – you keep an overview even in dynamic phases.

Benefits

• Hybrid working model.
• Flexible working hours through trust-based working hours.
• At some locations a subsidized canteen and various free drinks.
• Modern office space with very good transport connections.
• Various employee discounts for activities and products.
• Employee events such as summer and winter parties, as well as workshops.
• Numerous training and development opportunities.
• Various health offers, such as sports and health courses.

Job info

Location: Karlsruhe
Type: Full-time
Category: Sales
Work experience: Executive
Reference ID: 936